Your privacy is very important to Mirae Asset. To the extent any information you provide or which is obtained from this website constitutes personal data, Mirae Asset has set procedures for the use of that information. If you telephone Mirae Asset, calls may be monitored or recorded to maintain and improve services.
You consent to the processing by Mirae Asset of personal information submitted by you and/or created in the course of the business relationship with Mirae Asset and its affiliates and to the transmission of this data to other companies by Mirae Asset and its affiliates or to third party service providers, with whom we have contracted to hold and store data from time to time, for purposes connected with marketing and customer administration. If you do not wish your information to be used in this way, you should advise Mirae Asset and its affiliates by e-mail or in writing. Please note, failure to supply such personal data may result in your inability to use or access this website, or parts of this website (“Site”).
Types of Personal Data Held
Personal data held by us may include the following:-
- Name and address, occupation, contact details, date of birth, their identity card or passport numbers;
- Current employer, nature of position, relevant income of clients;
- Details of financial status of clients; and
- Information obtained by us in the ordinary course of the business relationship such as, investment options, account values and balances etc.
Main Purposes of Keeping Personal Data
The purposes for which personal data relating to clients may be used are as follows:-
- Facilitate the daily operations of the services provided to the clients;
- Marketing investment products or services provided by Mirae Asset;
- Maintaining statistical data and providing a database for product and market research;
- Marketing financial and/or investment products or services by any company/companies other than Mirae Asset, subject to client’s express prior written consent;
- Compliance with applicable laws and regulations; and
- Any other purposes relating or incidental thereto.
Your Rights and Accuracy of Personal Data
You are entitled under the Personal Data (Privacy) Ordinance of the laws of Hong Kong (“Ordinance”) to check whether Mirae Asset holds personal data about you and request access to such personal data, request Mirae Asset to correct any personal data relating to you which is inaccurate, and ascertain Mirae Asset’s policies and practices in relation to personal data and be informed of the kind of personal data held by Mirae Asset. In accordance with the terms of the Ordinance, Mirae Asset has the right to charge a reasonable fee for processing any data access request.
General Data Protection Regulation (GDPR) Privacy Notice (EU / UK)
[Please note that this section of the privacy notice applies only to individuals located in the UK / EU.]
Mirae Asset are committed to handling your Personal Data (defined below) responsibly and would like to let you know that we recognise and respect your data protection rights. This notice explains how Mirae Asset and any fund or product sponsored, managed, or otherwise affiliated with Mirae Asset (the “Funds”) (together “we”, “our”, “us”) collect, use, share or otherwise process Personal Data in connection with your relationship with us.
We may provide supplemental notices from time to time, for example where we collect or use your sensitive personal data, which should be read together with this notice. We will publish the current notice on our websites (the “Site” or “Sites”) which will apply each time you provide Personal Data to us. We reserve the right to amend or update this notice at any time.
How We Collect Your Personal Data
We may collect your contact details (such as your address, email address and telephone number) or other information (such as your job title, identifying information required for anti-money laundering and related matters, your IP address, and information regarding the computer or mobile device (“Electronic Device”) used to access our Site, such as its operating system, unique identifier, and model name, as well as its user configurations and settings etc.) from which you can be identified (“Personal Data”). We may collect and use, for example, details you provide:
- by filling in online/application/dealing forms;
- during our onboarding process;
- during telephone calls or meetings with us or our representatives/agents;
- when you register to use or use our Services (including via our Site);
- when registering or subscribing to our newsletters or conferences;
- when asking us to authenticate you as an authorized user and to facilitate communications between us that you request; and
- by completing surveys issued by Mirae Asset (we will process information provided by you in this context for research and monitoring purposes).
Any Personal Data which you provide to us or our agents is at your sole discretion. However, we may not be able to engage with you (fully or at all) if you do not provide requested Personal Data. Please do let us know if your Personal Data changes during our relationship. Please note that if your Personal Data is anonymized, it is no longer Personal Data.
Basis of and Use of Personal Data
In order to effectively manage our relationship with you, we will collect, use, process, or arrange processing of this Personal Data if and to the extent that we have a lawful basis to do so; that is:;
- we need to do so in order to perform the contract we have entered into with you/in relation to your investment in our Fund or the provision of Mirae Asset services as well as to effect administrative or operational processes by Mirae Asset, our Funds or their service providers (“Services”);
- if we need to do so in order to comply with an EU or UK legal or regulatory obligation; or
- if we (or a third party) have a legitimate interest which is not overridden by your interests or fundamental rights and freedoms. Such legitimate interests may include direct marketing by Mirae Asset entities or our regulatory obligation as a global financial institution , in order to keep you informed (by letter, telephone, and email) of our investment approach and strategies or events which may be of interest to you. You have the right to unsubscribe from such direct marketing at any time by contacting us;
- where applicable, you have provided your consent
We will also use your Personal Data and the Funds and their service providers (or any of their affiliates, agents, employees, delegates or sub-contractors) will use your Personal Data to, but not limited to, the below :
- provide Services to you and/or the institution that you act for;
- to facilitate the opening of your account, the management and administration of your holdings and/or your holdings in a Fund and any related account on an on-going basis;
- carry out anti-money laundering checks and related actions;
- carry out fitness and probity / due diligence checks and related actions;
- to report tax-related information to tax authorities in order to comply with a legal or regulatory obligation;
- to monitor and record calls and electronic communications for (a) processing and verification of instructions, (b) investigation and fraud prevention purposes, (c) for crime detection, prevention, investigation and prosecution, (d) to enforce or defend the rights or obligations of Mirae Asset, the Funds and their affiliates’, directly or through third parties to whom they delegate such responsibilities or rights in order to comply with any applicable legal obligation, (e) for quality, business analysis, training and related purposes (f) to pursue our legitimate interests in relation to such matters or (g) for reasons of substantial public interest;
- to update and maintain records and fee calculations;
- enhance or personalize your online experience ;
- authenticate you as an authorized user and to facilitate communications between us that you request;
- fulfil your requests, including sending you white papers, newsletters and other supplements;
- contact you for marketing purposes in-line with the applicable laws (see the section below entitled “Marketing Communications and Your Choices”);
- operate our business in a prudent manner in accordance with industry standards and applicable law, which may include, in addition to supporting the Services; responding to inquiries and requests; preventing fraud; and monitoring and archiving communications;
- to take advice from our advisors;
- for governance and management reporting purposes.
We may use or disclose your Personal Data if we are required to do so by law or if we reasonably believe that we need to do so to protect our rights or to comply with a judicial or regulatory requirement or to pursue our legitimate interests. If we need to use your Personal Data for a reason which is not reasonably compatible with the original purpose, we will notify you and explain the basis on which we consider that we are permitted to so use your Personal Data.
Marketing Communications and Your Choices
Mirae Asset uses information collected to market business services to our institutional customers. Specifically, we may collect, use, and/or share your information with our affiliates and service providers in order to provide specific information that you request, thought leadership materials, industry information, invitations to events and webinars, and other communications or solicitations that we believe will be of interest to you. We target and tailor such communications based on your interaction with us such as on our Sites and with our emails; your inquiries; your participation in events or webinars; relevant social media activity; and other third-party data. If you do not wish to receive this information from us, please manage your preferences accordingly. You can also unsubscribe by clicking on the unsubscribe link in any of our emails or by letting your Mirae Asset contact know.
How We May Share Personal Data
We may disclose or share Personal Data:
- to our affiliates for various purposes, as permitted by law, including in order for its affiliates to provide services;
- with government agencies, exchanges, or other self-regulatory organisations and law enforcement authorities as required or permitted by law, rule, regulation or legal process, including, without limitation, for governmental reporting or to enforce any rights Mirae Asset may have against you as necessary. Personal Data about you that is collected on our Sites, or in the course of the provision of Services, including any of your financial information, can become subject to the legal systems and laws in force in each state or country (a) where it is held, received or stored by you or us, (b) from where it is accessed by you or us, or (c) through which it passes. In addition, if you have an account at Mirae Asset, because your account(s) may include information about more than one individual and about your business relations with Mirae Asset and its affiliates, statements released to comply with legal process may contain information regarding your relationship with these individuals and with us and our affiliates.
- at the request of a regulatory agency or in connection with an examination of us by bank or other examiners;
- at the request of our internal or external auditors or attorneys;
- when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or actual illegal activity,
- if disclosure is necessary to protect the vital interests of a person;
- to non-affiliated third parties with whom we have contracted to perform services on its behalf. We require our third-party servicers to agree to comply with appropriate privacy and security standards or to undertake to provide similar and appropriate levels of protection as we do when processing Personal Data.
- with a successor entity in the event of a merger, acquisition or similar transaction.
How We Transfer And Store Personal Data
Mirae Asset is part of the global Mirae Asset group; Personal Data we collect may be transferred internationally throughout the world to countries where Mirae Asset does business, which may not have the same data protection laws as the country in which you reside. We have relevant legal safeguards, internal policies and procedures in place in an effort to achieve an equivalent level of protection across our organization when we transfer Personal Data. To find out more about the safeguards that Mirae Asset has in place please contact us at email@example.com. The transfer of Personal Data to other countries is based on a business need or to comply with applicable laws. Personal Data stored or processed in a foreign jurisdiction may be accessed under a lawful order made in that jurisdiction.
How We Protect Your Personal Data
We use security measures, in compliance with applicable law, to protect Personal Data from unauthorized access or use. Yet you should understand that the open nature of the Internet is such that information and Personal Data may flow, without security measures, over networks connecting you to our systems and may be accessed and used by people other than those for whom the data is intended.
When you contact Mirae Asset with questions about our Sites or the Services, we must confirm your identity on the phone before discussing your information. The questions and answers you select when logging into our Sites for the first time are used for this identification process.
Our Sites may, from time to time, contain links to and from the sites of third parties. If you follow a link to any of these sites, please note that these sites have their own privacy notices or practices and that we do not accept any responsibility or liability for these notices, practices or sites. Please check these policies before you submit any Personal Data to these sites.
We will retain your Personal Data for as long as required to provide our Services, products and information or as permitted / required by applicable law. This period may extend beyond the termination of our relationship with you.
Any person whose Personal Data we process has the right to:
- Obtain access to the Personal Data
- Require us to correct the Personal Data, where it is inaccurate or incomplete
- Require us to erase the Personal Data in certain circumstances (for example, where the Personal Data is no longer necessary in relation to the purposes for which it was collated).
- Obtain restriction of processing in certain circumstances (for example, where the accuracy of the Personal Data is contested, for the period enabling Mirae Asset to verify the accuracy of that Personal Data)
- Object to the processing of the Personal Data where you feel this has a disproportionate impact on your rights;
- Receive Personal Data in a structure, commonly used and machine-readable format, and to have that Personal Data transmitted directly to another data controller (data portability)
- Lodge a complaint to the relevant local data protection authority
In the interests of security, we may request specific information from you to help us confirm your identity when you are exercising your rights.
If you have provided your consent to the collection, processing and transfer of your Personal Data, you have the right to fully or partly withdraw your consent. If you choose to withdraw your consent, we will no longer process your Personal Data for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. You may also unsubscribe from any direct marketing at any time.
You will not generally have to pay a fee in relation to the exercise of the above rights but please note that a reasonable fee may be levied on excessive or manifestly unfounded requests or in such cases, we may refuse to comply with such excessive or unreasonable requests.
How to Contact Us
All requests for access to or correction of personal data or for information regarding the policies and practices and kinds of data held by Mirae Asset, should be addressed to:
Head of Compliance
Mirae Asset Global Investments (HK) Limited
Room 1101,11/F, Lee Garden Three
1 Sunning Road, Causeway Bay, Hong Kong